Refund policy
Last updated: October 24, 2026
Every TeeJuly item is printed on demand, just for you, after you place your order. Because each piece is made to order, we do not accept returns or exchanges for change of mind or for choosing the wrong size. Please check the size information on the product page before ordering.
Damaged, defective, misprinted or wrong items
If your order arrives damaged, defective, misprinted, or is not the item you ordered, we will send you a free replacement or issue a full refund for that item, at no cost to you.
- Report it within 30 days of delivery by emailing support@teejuly.com.
- Include your order number and clear photos showing the problem (and the label, if the item is wrong).
- You usually do not need to send the item back. If we do need it, we will tell you how and cover the return shipping.
Lost or undelivered packages
If tracking shows no movement for an unusually long time, or your package is marked delivered but you did not receive it, contact us and we will work with the carrier. If the package was lost in transit, we will reship it or refund it. Orders returned to us because of an incorrect or incomplete address entered at checkout can be reshipped once the extra shipping cost is paid.
Refunds
Approved refunds are issued to your original payment method. Your bank or card issuer may take 5-10 business days to show the refund.
Cancellations
Orders enter production quickly. If you need to cancel or change your order, email us as soon as possible. If your order has not started production, we will cancel it and refund you in full. Once production has started, we cannot cancel or change the order.
Your legal rights
This policy does not limit any rights you have under the consumer laws of your country or state. Where local law gives you additional rights (for example, a statutory right of withdrawal), those rights apply.
Contact
TeeJuly is operated by AVEXIA LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States. Email: support@teejuly.com